Create Sales Opportunities Through Service Interactions

All too often companies rely on their sales force to achieve their financial targets.  Yet it is the ‘non-sales’ people who have far more regular contact with the customer than the sales force.  These contacts are an under-utilised sales opportunities.

Sales for Non-Sales people has been specifically designed to help those people in the organisation whose role may not be sales but who do have contact with customers either face to face or via telephone.

Participants will be given the skills and confidence to take initiative to engage with the customer and produce additional sales opportunities and revenues for their company. You will multiply the number of sales people in your organisation!


  • Use a simple mnemonic to aid the selling process with a customer
  • Look for more potential sales opportunities.
  • Gain more confidence
  • Take positive pro-active action when the sales opportunities occur.
  • Immediately apply learning, tips and tools for improving sales performance.

For more information, visit or call us on +60 3 6203 4410