GAIN BUSINESS INSIGHTS TO MAKE BETTER DECISIONS
Increase Your Levels of Confidence and Effectiveness
The ability to communicate and relate to others is essential to build a highly effective workplace. When you interact with others, the art of building a relationship with them will ensure mutual understanding and ease the journey to successful business accomplishment.
This course has been designed to guide participants to master the art of interpersonal skills by creating awareness of their own self-belief and how to project their own authentic selves to better influence others.
At the end of the programme, you will learn how to:
- Use persuasion to deliver the desired results – understand their own style and adapt it to get the best from every situation
- Deal with conflict assertively
- Solve problems and make effective decisions
- Negotiate effectively to achieve objectives while maintain a strong relationship
Think creatively – receive feedback on whether they are better able to use left or right-brain thinking and develop ways to overcome any weaknesses.