We believe in the individual, and empower organisations and their people to thrive.
Using the latest in learning solutions design and technology, we make learning and behaviour change stick. Our rich proven content portfolio leverages over 100 years’ experience and enables us to tackle business challenges at scale and deliver measurable results.
We partner with clients to provide scalable, flexible, global learning solutions. With offices across the globe, Tack TMI delivers in 55+ countries and across 37 languages – in-person, virtually and digitally.
Tack TMI are proud to be a part of Gi Group – Italy’s largest multinational staffing company and one of the world’s largest services provider dedicated to the development of the labour market. Tack TMI leads Gi Group’s Learning & Development Practice and is joined by other Practices, covering every aspect of Talent and Development – from Recruitment (Temporary, Permanent, Professional and Executive) to Outsourcing, Outplacement and HR Consulting.
We deliver your business outcomes
Your business is our work. We are passionate about delivering a lasting impact in your organisation, through our Learning and Development solutions, including:
REVENUE GROWTH: through increased sales team effectiveness
EMPLOYEE ENGAGEMENT & PRODUCTIVITY: through ongoing career and personal development
EMPLOYEE RETENTION & LEADERSHIP CULTURE: through bespoke leadership and management development
SUPERIOR CX: through our inimitable customer service suite
CULTURE TRANSFORMATION: by working across the organisation to address individual and collective behaviours
SAFE WORKPLACES: by promoting the behaviours (in individuals and managers) that underpin a safety culture.
Why clients choose us
Our clients tell us the partnership they find with us is unique. Few other Learning and Development organisations can compete with our global reach, our expertise or our track-record of delivering impact.
Our rich heritage
Since 2016 we have operated as one joint Tack TMI Network, under the stewardship of Gi Group, who acquired the businesses at that time. This strategic move by Gi Group was designed to accelerate its learning culture (linked to their values), provide Tack TMI’s solutions to their existing clients, and provide Tack TMI with the conditions to further accelerate its growth and reach.
Prior to this time, Tack and TMI operated independently – each with a unique history and DNA, but shared beliefs that hold true today. As Tack TMI, we provide the best of both worlds together, in our motto. We believe in the individual.
The UK’s first Sales Training Company, founded on a focus on customer-centricity – brought to life through the “You, We, I” concept.
Tack began with a small UK family business back in the 1930’s. George Tack – an engineer, and his brother Alfred – a natural salesman, established ‘NuAire’ in 1937, producing and selling ventilation and heating systems.
Employing a large team of commission-only salespeople, the Tack brothers developed an internal sales training programme that yielded outstanding results. Word of ‘Tack’s Training’ travelled fast within UK industries and many people from different businesses came to observe and learn professional selling skills, centred on the customer-centric “You, We, I” concept.
The entrepreneurial brothers recognised a new market for sales training and decided to share their expertise officially, through the foundation of an independent training and development business. The ‘Tack School of Salesmanship’ was established in 1948.
A holistic approach to personal development, authoring your life and story in an intentional way.
Time Manager International, TMI, was founded in Denmark by Claus Møller in 1975. He believed that it is the emotional development of individuals that is the secret to transformation. Since its foundation, TMI has directly influenced and inspired more than 6,000,000 people worldwide.
TMI has changed the relationship between many service providers and their customers – our training and communication methods helped SAS (15,000+ people trained) and British Airways (36,500+ people trained), transform their service and profit performance in the 1980’s.
In the 1990’s TMI evolved into a consultancy inspiring and enabling culture change – working with people to translate vision, purpose, core values, brand values & personality into sustained new ways of thinking, acting and behaving.
Tack TMI Milestones
Click through to take a look at our key achievements over the years.
TACK International training founded
The start of TACK International’s network
Foundation of TMI
TMI is founded by Claus Moller in Denmark. In the same year the “Time Manager” concept is introduced.
Inaugural TMI World Congress
First occasion of its kind, where Partners from around the TMI Network came together in Southern Ireland.
TMI: Introduction of “Putting People First” Concept
Another cornerstone of TMI’s success, an exceptional service management approach about achieving excellent service quality.
TMI: Top recognition by European Services Industries Forum (ESIF)
TMI is rated “Europe’s leading company in training and education” in a report to the EC Commission; “The Human Side of Quality” concept receives International recognition.
TMI: Claus Moller named as one of the nine “Quality Gurus”
TMI founded is the only European in the UK’s Department of Trade “Quality Gurus” list.
TMI: Introduction of the “Employeeship” Concept
TMI introduces a management philosophy and consulting tool on how to shape a healthy and vibrant organisational culture.
TMI: Introduction of the “Complaint is a Gift” Concept
TMI establishes an innovative approach in shaping complaint-friendly organisational cultures, offering practical solutions for effective complaint handling.
TMI: Launch of “Heart Work” Concept
TMI becomes a major player in the corporate application of Emotional Intelligence (EQ).
TMI named a “B2B superbrand” in Denmark
TMI becomes one of the strongest brand in Denmark.
TACK International joins PRC Group
TMI integrates branded customer service
BCS provides a pathway to transform the customer experience to reinforce the brand at every customer interaction.
TMI launches innovative solutions for customer experience
TMI introduces the “Mapping Your Service Recovery” concept and the “Shaping a Customer Centric Culture” consulting process.
Gi Group acquires TACK and TMI
On making the acquisition, Stefano Colli-Lanzi, founder and CEO of Gi Group, said: “This is an important strategic acquisition for Gi Group as we can now add international training and consulting capability to our rapidly growing list of HR related services."
TMI launches a new book comprising a collection of informative and engaging organizational transformation stories, based on real experiences of helping clients across the globe to embrace change.
Leading Safety Excellence
Making Learning Stick (MLS) model launched
Tack TMI Network expands to Portugal
Partnership with myQuest
Tack TMI new corporate branding launched
MLS 2.0 & Blended Learning journeys evolved
Tack TMI evolves its Making Learning Stick (MLS) model into MLS 2.0 & incorporates Blended Learning journeys.
Tack TMI Network expands to Japan
Defining Tack TMI Expertise Areas
Tack TMI sets our 6 Expertise Areas: Sales Excellence, Customer Experience, Leadership Management & Development, Personal Development, Change & Innovation, and Safety Culture.
Tack TMI secures contract to Professional Campus of 5,000 salespeople
VILT library of learning launched
Tack TMI launches its VILT library of learning, opening our business to the virtual world.