Tack TMI personalised your training needs with our Global IPs

We believe in the individual, and empower organisations and their people to thrive.

Using the latest in learning solutions design and technology, we make learning and behaviour change stick. Our rich proven content portfolio leverages over 100 years’ experience and enables us to tackle business challenges at scale and deliver measurable results.

We partner with clients to provide scalable, flexible, global learning solutions. With offices across the globe, Tack TMI delivers in 55+ countries and across 37 languages – in-person, virtually and digitally.

Tack TMI are proud to be a part of Gi Group – Italy’s largest multinational staffing company and one of the world’s largest services provider dedicated to the development of the labour market. Tack TMI leads Gi Group’s Learning & Development Practice and is joined by other Practices, covering every aspect of Talent and Development – from Recruitment (Temporary, Permanent, Professional and Executive) to Outsourcing, Outplacement and HR Consulting.

We deliver your business outcomes

Your business is our work. We are passionate about delivering a lasting impact in your organisation, through our Learning and Development solutions, including:

REVENUE GROWTH: through increased sales team effectiveness

EMPLOYEE ENGAGEMENT & PRODUCTIVITY: through ongoing career and personal development

EMPLOYEE RETENTION & LEADERSHIP CULTURE: through bespoke leadership and management development

SUPERIOR CX: through our inimitable customer service suite

CULTURE TRANSFORMATION: by working across the organisation to address individual and collective behaviours

SAFE WORKPLACES: by promoting the behaviours (in individuals and managers) that underpin a safety culture.

Why clients choose us

Our clients tell us the partnership they find with us is unique. Few other Learning and Development organisations can compete with our global reach, our expertise or our track-record of delivering impact.

The footprint of our Global Network

Content that speaks to your learners around the world – available globally in 37 languages.

Our global footprint and project management expertise ensures any programme can be delivered consistently, while adapting to local cultures and specific needs of your learners.

The sheer numbers of trainers in our Network allows us to deploy and scale at speed – all while minimising travel costs or expenses.

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Our array of existing content & flexibility to customise

Tack TMI are proud to have a toolkit of quality, research-based solutions that work. That way, you ensure your learning and development investment translates into real results.

You can expect the newest learning design and delivery through our continuous innovation.

Looking for something customised? We have the experience and flexibility to co-create – building learning around your values, competencies and your learners’ needs.

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Our commitment to quality & consistency

From a single day’s training to a global intervention for thousands, we are committed to delivering lasting impact for every individual and organisation we work with.

Our Global Project Management Team ensures programmes of all sizes are delivered on time, to a high quality and on budget. We strive to deliver value to our clients and seek to demonstrate the return on investment for Learning interventions.

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Our rich heritage

Since 2016 we have operated as one joint Tack TMI Network, under the stewardship of Gi Group, who acquired the businesses at that time. This strategic move by Gi Group was designed to accelerate its learning culture (linked to their values), provide Tack TMI’s solutions to their existing clients, and provide Tack TMI with the conditions to further accelerate its growth and reach.

Prior to this time, Tack and TMI operated independently – each with a unique history and DNA, but shared beliefs that hold true today. As Tack TMI, we provide the best of both worlds together, in our motto. We believe in the individual.

The UK’s first Sales Training Company, founded on a focus on customer-centricity – brought to life through the “You, We, I” concept.

Tack began with a small UK family business back in the 1930’s. George Tack – an engineer, and his brother Alfred – a natural salesman, established ‘NuAire’ in 1937, producing and selling ventilation and heating systems.

Employing a large team of commission-only salespeople, the Tack brothers developed an internal sales training programme that yielded outstanding results. Word of ‘Tack’s Training’ travelled fast within UK industries and many people from different businesses came to observe and learn professional selling skills, centred on the customer-centric “You, We, I” concept.

The entrepreneurial brothers recognised a new market for sales training and decided to share their expertise officially, through the foundation of an independent training and development business. The ‘Tack School of Salesmanship’ was established in 1948.

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A holistic approach to personal development, authoring your life and story in an intentional way.

Time Manager International, TMI, was founded in Denmark by Claus Møller in 1975. He believed that it is the emotional development of individuals that is the secret to transformation. Since its foundation, TMI has directly influenced and inspired more than 6,000,000 people worldwide.

TMI has changed the relationship between many service providers and their customers – our training and communication methods helped SAS (15,000+ people trained) and British Airways (36,500+ people trained), transform their service and profit performance in the 1980’s.

In the 1990’s TMI evolved into a consultancy inspiring and enabling culture change – working with people to translate vision, purpose, core values, brand values & personality into sustained new ways of thinking, acting and behaving.

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Tack TMI Milestones

Click through to take a look at our key achievements over the years.

1948

TACK International training founded

1955

The start of TACK International’s network

1975

Foundation of TMI

TMI is founded by Claus Moller in Denmark. In the same year the “Time Manager” concept is introduced.

1981

Inaugural TMI World Congress

First occasion of its kind, where Partners from around the TMI Network came together in Southern Ireland.

1982

TMI: Introduction of “Putting People First” Concept

Another cornerstone of TMI’s success, an exceptional service management approach about achieving excellent service quality.

1988

TMI: Top recognition by European Services Industries Forum (ESIF)

TMI is rated “Europe’s leading company in training and education” in a report to the EC Commission; “The Human Side of Quality” concept receives International recognition.

1990

TMI: Claus Moller named as one of the nine “Quality Gurus”

TMI founded is the only European in the UK’s Department of Trade “Quality Gurus” list.

1992

TMI: Introduction of the “Employeeship” Concept

TMI introduces a management philosophy and consulting tool on how to shape a healthy and vibrant organisational culture.

1993

TMI: Introduction of the “Complaint is a Gift” Concept

TMI establishes an innovative approach in shaping complaint-friendly organisational cultures, offering practical solutions for effective complaint handling.

1999

TMI: Launch of “Heart Work” Concept

TMI becomes a major player in the corporate application of Emotional Intelligence (EQ).

2003

TMI named a “B2B superbrand” in Denmark

TMI becomes one of the strongest brand in Denmark.

2005

TACK International joins PRC Group

2005

TMI integrates branded customer service

BCS provides a pathway to transform the customer experience to reinforce the brand at every customer interaction.

2008

TMI launches innovative solutions for customer experience

TMI introduces the “Mapping Your Service Recovery” concept and the “Shaping a Customer Centric Culture” consulting process.

2016

Gi Group acquires TACK and TMI

On making the acquisition, Stefano Colli-Lanzi, founder and CEO of Gi Group, said: “This is an important strategic acquisition for Gi Group as we can now add international training and consulting capability to our rapidly growing list of HR related services."

2016

SHIFT! Published

TMI launches a new book comprising a collection of informative and engaging organizational transformation stories, based on real experiences of helping clients across the globe to embrace change.

2017

Leading Safety Excellence

2018

Making Learning Stick (MLS) model launched

2018

Tack TMI Network expands to Portugal

2018

Partnership with myQuest

2018

Tack TMI new corporate branding launched

2019

MLS 2.0 & Blended Learning journeys evolved

Tack TMI evolves its Making Learning Stick (MLS) model into MLS 2.0 & incorporates Blended Learning journeys.

2019

Tack TMI Network expands to Japan

2019

Defining Tack TMI Expertise Areas

Tack TMI sets our 6 Expertise Areas: Sales Excellence, Customer Experience, Leadership Management & Development, Personal Development, Change & Innovation, and Safety Culture.

2019

Tack TMI secures contract to Professional Campus of 5,000 salespeople

2020

VILT library of learning launched

Tack TMI launches its VILT library of learning, opening our business to the virtual world.

2020

Launch of Bitesize EHS Induction to 14,000+ employees

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Get in touch today to find out how Tack TMI can help you transform your company and achieve long lasting results.