productivity potential

To unlock productivity potential, Unilever partnered with Tack TMI to co-create a factory leadership development program that is delivered locally in multiple languages and tailored to site needs.

As a result, frontline managers strengthened leadership capability, improved team collaboration, and increased productivity — all while keeping delivery accessible and cost-effective through Tack TMI’s global facilitator network.

The Client: Unilever

Unilever is one of the world’s largest consumer goods companies, with a diverse portfolio across foods, personal care, and household cleaning. With world-leading brands such as Knorr, Dove, and Domestos, Unilever operates in 190 countries and employs 128,000 people (2024).

Overview:

A targeted leadership development program designed specifically for frontline managers in Unilever factories to unlock productivity potential.
Local delivery in multiple languages to maximize accessibility, engagement, and transfer to the job.
A practical toolkit plus pre- and post-training assessments to measure leadership growth, operational efficiency, and skills retention.
Delivery at scale via Tack TMI’s global network of expert facilitators, ensuring consistency with local adaptation and strong cost effectiveness.

Veronica Luna, Global Learning and Development Lead for Supply Chain, Unilever

I really enjoyed working with the professional team at Tack TMI. Its large global network of training facilitators, paired with co-ordination and project management, has been well received. We have had a lot of positive feedback from the factories who have undertaken training.

This Program is Now Award-Winning

Winner of GOLD at the 2025 Brandon Hall Group HCM Excellence Awards for Best Leadership Development Program for Frontline Leaders

The Challenge:

Frontline managers sit at the center of factory performance: they motivate teams, translate strategy into action, and safeguard day-to-day efficiency. However, they must also balance competing operational priorities, optimize performance, and oversee training needs. Consequently, Unilever required a structured, scalable program that would equip managers to turn strategic objectives into tangible, measurable improvements at the factory level.

The Solution:

Tack TMI developed a Factory Leadership Program to strengthen leadership and collaboration skills among frontline managers. Crucially, the program embedded pre- and post-assessments to evidence business impact. In addition, by leveraging Tack TMI’s extensive global facilitator network, delivery remained accessible, locally relevant, and cost-effective. Ultimately, each factory received tailored learning aligned to its specific context and priorities.

Explore the full Unilever case study

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The Unilever case study was originally published on Tacktmiglobal.com here